The 15% success fee is only billed when a chargeback is won. Get started — no monthly platform fee.

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Every dispute.Every deadline.Under control.

Chargeback automation that keeps cases clear, organized, and ready to submit.

15%

success fee on wins.

85%

of every recovery stays yours.

$0

monthly platform fee.

You'veoutgrown"good enough."

It's time for chargeback ops that work like you do - intentional, disciplined, and built to scale. No processor tab-hopping. No patchwork tools. One pipeline that keeps disputes organized and ready to submit.

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A pipeline that gives you real visibility.

Load chargebacks from Stripe and Shopify so you always know what’s open, pending, and already won.

Get started

Recoveries that keep you a step ahead.

Pay 15% only when a chargeback is won. Lost and pending disputes stay $0 — no monthly platform fee.

Get started

Evidence that keeps you in control.

Templates by reason, saved copy and attachments, and auto-submit when you enable it.

Request a demo

Alerts that arrive before the chargeback.

Catch RDR and Ethoca-style early warnings so you can cover a dispute before it posts.

Get started

Open

Stripe

$665.00

Case ID

••••••1675

Open

Shopify

$950.00

Case ID

••••••3490

Open

Open

$485.50

Case ID

••••••8362

Won

RDR

Recovered
$
1,280
.
00

Case ID

••••••9992

Open

Ethoca

$570.00

Case ID

••••••7956

Profit First
Business debit
Hilton HotelsDec 11, 2025
$1,228.40
United AirlinesDec 11, 2025
$526.80
Business debit
Business debit
Business debit

Won

Recovered

Recovered
$
2,640
.
50

Case ID

••••••5085

You've
mastered
your craft.

Now keep
the sale.

Request a demo

Evidence that stays on track.

Upload files, reuse templates by reason, and auto-submit when you want it — so representment doesn’t slip.

Get started
Chargeback pipeline showing open disputes with amounts, types, and status

Upload evidence and we'll take care of the rest

Click to browse or drag and drop here
We accept .jpg, .png, .heic, or .pdf (max file size: 25 MB)

Upload from your computer
InvoiceInvoiceInvoiceInvoiceInvoiceGrabbing cursor

Recoveries that keep cash flowing.

Win a dispute, keep 85%. Railz bills 15% only after the chargeback is recovered.

Get started
Dispute dashboard showing chargebacks with amounts, due dates, and status
Open chargebacks
$
5
,
6
4
9
5 disputes
Won in last 30 days
$
6
,
0
6
5
4 disputes
Pending disputes
$
1
,
0
0
0
2 disputes

Stripe sent you a dispute

$1,000.00
Select evidence to include

Receipt & invoice

Proof of the original sale

Shipping proof

Tracking and delivery confirmation

Customer comms

Messages before the dispute

Submit evidence

AS SEEN IN:

Forbes
TechCrunch
Fortune
Axios
Yahoo Finance
PYMNTS
Tearsheet

Why a 15%success fee is how teams chooseRailz

Purpose built

Purpose built

Most dispute tools were built for processors. Railz was built for the teams who actually have to win them — one pipeline, not another tab.

Profit centric

Profit centric

Recoveries stay with your business. Railz takes 15% only when a chargeback is won. Lost and pending disputes are $0.

Proven to work

Proven to work

Connect Stripe or Shopify, load open chargebacks, and work evidence from one place — templates, alerts, and auto-submit when you want it.

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"We only pay when a dispute comes back won. Connecting Stripe took minutes, and the pipeline is where the team actually works chargebacks — not another processor tab."

Jozanne, Trustpilot

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"It's purpose-built for dispute ops, which makes it the easiest chargeback workflow I've ever used."

Nicholas, Trustpilot

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"The app is very easy to use and makes everyday representment smooth. Overall, the best chargeback experience we've had."

Chris, Trustpilot

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"Railz has been a game-changer for our business. Templates by reason and auto-submit keep everything organized without a monthly platform fee."

Eric, Trustpilot

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"Railz takes away the hassle of juggling Stripe and Shopify dashboards, which makes managing chargebacks so much easier."

Kimberly, Trustpilot

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"From RDR alerts to evidence templates and a shared pipeline, it's clear that they deeply understand what merchants actually need."

Eduardo, Trustpilot

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"Railz makes it simple to understand what's going on with your disputes. Open, pending, won. And it's all right there with no fluff."

Phoenix, Trustpilot

Railz is chargeback automation software and is not a bank. 15% success fee on won disputes only.