Railz, Inc. © 2026
Railz is chargeback automation software and is not a bank. We do not take deposits, issue cards, or provide FDIC-insured accounts. Connect Stripe or Shopify to load open disputes, build evidence, and submit representment from one workspace.1
1. You are only charged when a chargeback is won. The success fee is 15% of the won amount, matching in-app billing. Lost disputes, pending disputes, and disputes that are not marked won do not create a fee. There is no monthly platform subscription, setup fee, or per-seat charge.
2. Invoice timing: pending success fees are invoiced on Monday and Friday when a payment method is on file. If no card is on file, invoices wait until one is added. Your card on file is charged automatically when an invoice is created.
3. Connectable processors today are Stripe and Shopify. Additional processors may appear as coming soon in the product.
4. Auto-submit is optional. Turning it off still syncs disputes; Railz will not auto-submit evidence until you enable it.
*Recoveries depend on issuer decisions, evidence quality, and dispute reason. Win rate is not a promised outcome. Please refer to the Terms of Service for billing details.
**Railz is not affiliated with Stripe or Shopify. Their privacy and security policies may differ from ours. Connecting a processor is optional and subject to that processor's terms.
5. All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.