Pricing

No monthly fee. No setup fee. No per-seat charge.15% only when you win a chargeback.

All plans include:

Stripe & Shopify connectionsChargeback pipelineDispute evidence templatesRDR & Ethoca alerts

Start

For teams turning on dispute coverage

$0/month

Get started

Includes:

Connect Stripe or Shopify
Load open chargebacks
Evidence templates by reason
RDR and alert preferences
Unlimited users

Success fee

Pay only when a chargeback is won

15%/won

Get started

How you are billed:

15% of the won amount¹
Lost and pending disputes are $0
Invoices Monday and Friday
Card on file is charged automatically
No setup or monthly platform fee

No monthly fee

You keep

Recoveries stay with your business

85%/recovered

Request a demo

What you keep:

85% of every won chargeback
You are never billed to start
Auto-submit when you want it
Pipeline, templates, and alerts included

Invoices run Monday and Friday when a card is on file. Full details are below.

Connect a processor and start in minutes.

Calculate recoveries and fees

Estimate monthly disputed volume, what you might recover, and the 15% Railz success fee — based on how your chargebacks actually run. We’ll do the math and show what you keep.

Quick Presets

Dispute Profile

Chargebacks per month: 40

1400

Average chargeback amount: $120

$25$2,000

Expected win rate

Share of disputes you expect to win: 50%

10%80%

Estimated wins / month

Success fee

Invoice cadence

Your estimated monthly snapshot.

at risk

$4,800/ month

Chargebacks

40 disputes

per month

50% win rate

illustrative, not a guarantee

Amount at risk(Disputed)

$4,800

Recovered(Est. wins)

$2,400

Railz success fee(15%)

$360

Your estimated monthly keep

$2,040

recovered

$2,400/ month

Chargebacks

40 disputes

per month

50% win rate

illustrative, not a guarantee

Amount at risk(Disputed)

$4,800

Recovered(Est. wins)

$2,400

Railz success fee(15%)

$360

Your estimated monthly keep

$2,040

you keep

$2,040/ month

Chargebacks

40 disputes

per month

50% win rate

illustrative, not a guarantee

Amount at risk(Disputed)

$4,800

Recovered(Est. wins)

$2,400

Railz success fee(15%)

$360

Your estimated monthly keep

$2,040

Railz is chargeback automation software. You are only charged for won chargeback disputes. The fee is 15% of the won chargeback amount.¹ Invoices are generated every Monday and Friday, and your card on file is charged automatically when an invoice is created.This calculator is for illustrative purposes only and may not reflect actual recoveries or fees. The estimate assumes the same monthly dispute count, average amount, and win rate shown in the sliders. Win rate is not guaranteed.

Lost disputes, pending disputes, and disputes that are not won do not create a success fee:

•When a chargeback is won, Railz bills 15% of that chargeback amount.

•You keep 85% of the recovered amount.

•There is no monthly platform fee, setup fee, or per-seat fee.

Start

For merchants connecting processors and loading disputes.

/ month

Chargeback automation essentials so you can respond from one pipeline — with no subscription.

Get started

Coverage

Stripe & Shopify

connectable in-app today

Chargeback pipeline

statuses, filters, and bulk review

Evidence

Dispute templates by reason

Saved copy and attachments

Auto-submit when you enable it

Alerts

RDR and pre-dispute alerts

Ethoca-style early warnings

Team

Unlimited users

Shared pipeline access

Product pricing

Success fee

For teams that want to pay only on recovered dollars.

15%

of won

You are only charged for won chargeback disputes. Lost and pending cases do not create a fee.

Get started

When a dispute is won

15% success fee¹

of the won chargeback amount

$0 on losses and pending

Same product, billed on wins

Invoicing

Invoices Monday and Friday

Card on file charged automatically

Line items per won chargeback

What is not billed

Monthly platform fees

Setup or onboarding fees

Per-seat charges

No hidden fees

You keep

For operators who want recoveries to land back in the business.

85%

recovered

Keep 85% of every win. Railz takes a success fee only after the chargeback is actually recovered.

Request a demo

Net recoveries

85% of won amount

after the 15% success fee

No minimum recovered volume

The rest of the recovery is yours

Operations

Unlimited pipeline reviews

Templates reused across disputes

Support

Help from the Railz team

COMPARE HOW RAILZ BILLS

One chargeback automation product. Start free, pay 15% on wins, keep 85% of recoveries.

Start

$0/mNo monthly platform fee

Product pricing

Success fee

15% wonNo monthly platform fee

No monthly fee

You keep

85%No monthly platform fee

One product. No monthly platform fee. Railz charges 15% only when a chargeback is won.

Monthly platform fee

$0$0$0

Setup / onboarding fee

$0$0$0

Success fee on won chargebacks

Billed after a win15% of won amountYou keep 85%

Fee on lost or pending disputes

$0$0$0

Stripe connection

Shopify connection

Chargeback pipeline

Unlimited users

No recovered-volume minimum

Open chargebacks loaded from processors

Status tracking through the dispute lifecycle

Filters and bulk review

Respond from Railz instead of the processor UI

Dispute templates by reason code

Saved evidence and attachments

Auto-submit evidence (optional)

Per-dispute review before send

RDR / pre-dispute alerts

Ethoca-style early warnings

Alert preference controls

Covered before a chargeback posts

Employees

Unlimited usersUnlimited usersUnlimited users

Shared chargeback workspace

Stripe

Shopify

Additional processors

Coming soonComing soonComing soon

Fee basis

Won disputes only15% of won amount85% remains yours

Invoice cadence

Mon / FriMon / FriMon / Fri

Automatic card charge

Line item per won chargeback

One product. No monthly platform fee. Railz charges 15% only when a chargeback is won.

Coverage	Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
Monthly platform fee	$0	$0	$0
Setup / onboarding fee	$0	$0	$0
Success fee on won chargebacks	Billed after a win	15% of won amount	You keep 85%
Fee on lost or pending disputes	$0	$0	$0

Stripe connection
Shopify connection
Chargeback pipeline
Unlimited users
No recovered-volume minimum

Pipeline

Review, filter, and work disputes in one place instead of hopping processor dashboards.

Pipeline		Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
Open chargebacks loaded from processors
Status tracking through the dispute lifecycle
Filters and bulk review
Respond from Railz instead of the processor UI

Evidence

Save copy and files once, then reuse them so every response is faster.

Evidence		Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
Dispute templates by reason code
Saved evidence and attachments
Auto-submit evidence (optional)
Per-dispute review before send

Alerts

Catch RDR and early-warning alerts before a chargeback posts.

Alerts		Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
RDR / pre-dispute alerts
Ethoca-style early warnings
Alert preference controls
Covered before a chargeback posts

Team

Share the pipeline with ops, finance, and whoever works disputes.

Team		Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
Employees		Unlimited users	Unlimited users	Unlimited users
Shared chargeback workspace

Team

Start

$0/month

Success fee

15% of won

You keep

85% recovered

No monthly platform fee

Employees

Unlimited users

Shared chargeback workspace

Integrations

Connect the processors Railz can load chargebacks from today.

Integrations

Start

$0/month

Success fee

15% of won

You keep

85% recovered

No monthly platform fee

Stripe

Shopify

Additional processors

Coming soon

Billing

Invoices are created Monday and Friday when a card is on file.

Billing	Start $0/month	Success fee 15% of won	You keep 85% recovered No monthly platform fee
Fee basis	Won disputes only	15% of won amount	85% remains yours
Invoice cadence	Mon / Fri	Mon / Fri	Mon / Fri
Automatic card charge
Line item per won chargeback

BUILT FOR DISPUTE OPS

Don't just take our word for it

We only pay when a dispute comes back won. Connecting Stripe took minutes, and the pipeline is where the team actually works chargebacks — not another processor tab.
Merchant operations
DTC & e-commerce teams using Railz

GETTING STARTED COSTS NOTHING

Get started Request a demo

Railz is chargeback automation software. You are only charged for won chargeback disputes. The fee is 15% of the won chargeback amount. Invoices are generated every Monday and Friday. Your card on file is charged automatically when an invoice is created.¹

1. The success fee is 15% of the won chargeback amount, matching in-app billing. Lost disputes, pending disputes, and disputes that are not marked won do not create a fee. There is no monthly platform subscription, setup fee, or per-seat charge.

2. Invoice timing: pending success fees are invoiced on Monday and Friday when a payment method is on file. If no card is on file, invoices wait until one is added.

3. Connectable processors today are Stripe and Shopify. Additional processors may appear as coming soon in the product.

4. Auto-submit is optional. Turning it off still syncs disputes; Railz will not auto-submit evidence until you enable it.

*Calculator figures are estimates only. Actual recoveries depend on issuer decisions, evidence quality, and dispute reason. Win rate is an input you control in the calculator, not a promised outcome.

Railz is chargeback automation software and is not a bank. 15% success fee on won disputes only.